Coordinating Hospitality Experience

2 weeks ago

Madurai, Tamil Nadu, India beBeeTeam Full time ₹ 50,00,000 - ₹ 80,00,000

**Job Overview:**

This role is a key member of our team, responsible for providing exceptional customer service and ensuring seamless guest experiences.

We are seeking an experienced professional to join our dynamic team as a Team Coordinator. As a Team Coordinator, you will be the primary point of contact for guests and will play a critical role in maintaining accurate records and generating reports related to reservations, occupancy, and revenue.

**Key Responsibilities:**

  • Handle daily tasks and workloads, including incoming guest calls and emails, and provide information about hotel services in accordance with established standards.
  • Educate guests on our philosophy and wellness offerings while addressing their individual needs.
  • Provide excellent customer service by handling complex inquiries and requests.
  • Maintain a high level of communication with the Front Office, Sales, and Wellness team.
  • Maintain accurate records and generate reports related to reservations, occupancy, and revenue as needed.

**Requirements:**

  • Bachelor's degree or diploma in Hotel Management or a related field.
  • Strong communication and presentation skills.
  • 2-3 plus years of experience.

**Benefits:**

  • Opportunity to work in a dynamic and fast-paced environment.
  • Chance to develop your skills and knowledge in hospitality management.
  • Competitive salary and benefits package.

**What We Offer:**

  • A supportive and collaborative work environment.
  • The opportunity to work with a diverse team of professionals.
  • Ongoing training and development opportunities.

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