Customer Support Associate
3 days ago
We are seeking a highly skilled Customer Support Associate to join our team at RankBloc Services in Delhi.
The ideal candidate will possess excellent customer support skills, strong communication and interpersonal skills, and the ability to empathize with customers and handle their queries effectively.
Key Qualifications:
- Excellent customer support skills
- Strong communication and interpersonal skills
- Ability to empathize with customers and handle their queries effectively
- Experience in customer service and sales
- Ability to work under pressure and achieve sales targets
- A customer-oriented mindset with a focus on customer satisfaction
- Knowledge of digital marketing and SEO is a plus
- Bachelor's or Master's degree in business, marketing, or a related field
The Customer Support Associate will be responsible for handling customer queries, providing customer support, ensuring customer satisfaction, managing customer relationships, and making sales pitches to prospective customers.
This is an on-site role, and the successful candidate will work out of our Delhi office.
Responsibilities include:
- Providing exceptional customer service and support
- Handling customer queries and resolving issues efficiently
- Building strong relationships with customers and identifying sales opportunities
- Working collaboratively with the sales team to achieve sales targets
- Staying up-to-date with industry trends and best practices in customer service and sales
RankBloc Services is a leading company in the industry, and we offer a competitive salary and benefits package to the successful candidate.
Key Skills:
- Excellent customer support skills
- Strong communication and interpersonal skills
- Ability to empathize with customers and handle their queries effectively
- Experience in customer service and sales
- Ability to work under pressure and achieve sales targets
- A customer-oriented mindset with a focus on customer satisfaction
- Knowledge of digital marketing and SEO is a plus
- Bachelor's or Master's degree in business, marketing, or a related field
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