
Client Relationship Manager – Industry Insights
1 day ago
About Us
We are a rapidly growing firm that helps clients across various industries by providing actionable insights, expert connections, and data-driven strategies.
Job Overview
This role involves managing incoming client inquiries, understanding their needs, presenting our services effectively, and converting prospects into long-term relationships.
Key Responsibilities
- Be the primary point of contact for incoming leads through calls, emails, and website inquiries.
- Understand client requirements and communicate how our research and consulting solutions can address them.
- Qualify leads, prepare customized proposals, and follow up to drive conversions.
- Collaborate with the Research & Consulting team to design solutions aligned with client needs.
- Maintain accurate client records and sales pipeline updates in CRM tools.
- Build and nurture relationships with clients to foster repeat business and long-term engagement.
Requirements
- Bachelor's degree in Business, Marketing, Economics, or related field.
- 1–3 years of experience in client engagement, business development, or inbound sales (preferably in research, consulting, or professional services).
- Strong communication, presentation, and interpersonal skills.
- A consultative and solutions-oriented mindset.
- Ability to manage multiple conversations and prioritize effectively.
- Familiarity with CRM software and MS Office tools.
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