Support Specialist

3 days ago


Kannur, Kerala, India beBeeCustomer Full time ₹ 25,00,000 - ₹ 50,00,000
Customer Experience Advocate

We seek a skilled professional to address customer concerns, provide knowledgeable answers, and convert customers into passionate advocates for our organization.

About the Role:

The ideal candidate will have excellent communication skills, be proactive in resolving issues, and be able to meet customer needs through effective solutions.

Key Responsibilities:
  • Communicate with customers via phone and chat to address their concerns and provide expert responses.
  • Collaborate with internal teams to deliver seamless customer experiences and resolve complex issues.
  • Manage data entry efficiently across various platforms.
Qualifications and Skills:
  • A minimum of 1+ years' relevant work experience.
  • Exceptional phone etiquette and verbal, written, and interpersonal skills.
  • Ability to multitask, prioritize tasks, and maintain high levels of organization.

Benefits include:

- Opportunity to develop expertise in customer service

- Collaborative team environment

- Professional growth and development opportunities


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