Deliver Exceptional Customer Experiences

17 hours ago


Pune, Maharashtra, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000
Customer Experience Representative

We are a team of professionals dedicated to delivering exceptional customer experiences.

  • Job Summary:
  1. In this role, you will be responsible for providing timely and professional responses to customer inquiries via phone, email, and chat.
  2. You will resolve customer complaints and issues efficiently while ensuring customer satisfaction.
  3. Provide accurate responses to customer queries, ensuring clear communication across multiple platforms.
  4. Collaborate with cross-functional teams to ensure customers have a seamless experience.
  5. B/build and maintain strong customer relationships by understanding their needs and offering tailored solutions using third-party tools.
  6. Utilize strong problem-solving and decision-making skills to handle customer concerns and find solutions efficiently.
  • Key Requirements:
  1. Education: Graduation in any field is required.
  2. Experience: 1-3 years of experience in customer service, preferably in the E-commerce sector.
  3. Skills: Proven experience in customer service or a related field. Excellent verbal and written communication skills. Strong problem-solving and decision-making abilities. Proficient in using customer service software and other relevant tools.


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