Client Growth Strategist

12 hours ago

Gurgaon, Haryana, India beBeeSolution Full time US$ 90,000 - US$ 1,20,000

Job Title: Client Growth Strategist

Function: Business Development and Solutions Delivery

Location: Gurgaon, India

About the Role:

As a Client Growth Strategist, you will drive business expansion and customer success by developing solutions to meet client needs, identifying cross-sell opportunities, and managing relationships with key stakeholders.

Key Responsibilities:

  • Solution Development: Create tailored solutions aligned with client objectives through strategic alignment with their pain points and industry trends.
  • Map client organizations to identify new personas and decision-makers, enabling effective engagement and solution architecture.
  • Perform discovery calls to prospects for new use cases and solutions, fostering meaningful discussions and driving growth.
  • Develop reusable case studies and impactful sales materials (solution briefs, presentations) to showcase expertise and value proposition.
  • Collaborate with Technical Owners and Subject Matter Experts to ensure smooth and agile project execution, delivering exceptional customer experience.
  • Set up an account pod structure for each client, incorporating members from various functions such as technical owners, engineering, product, AI/ML, and more.
  • Conduct regular project reviews to maintain quality, ensuring timely delivery of comprehensive solutions.

Required Skills:

  • Education: Undergraduate degree in Bioinformatics, Life Sciences, or a related field (MBA preferred).
  • Experience: 5+ years in customer-facing roles, with a focus on business development, customer success, or solution selling (Bioinformatics/Life Sciences preferred).
  • Technical Skills: Strong understanding of bioinformatics platforms; experience in cloud/software/ML is a plus.
  • Customer Relationship Management: Proven ability to manage client relationships, uncover opportunities for cross-sell/upsell, and ensure solutions align with business objectives.
  • Communication & Collaboration: Excellent problem-solving skills and ability to work across teams.
  • Tools: Proficiency in Salesforce, LinkedIn Sales Navigator, and project management tools.

Elucidata offers: A dynamic and collaborative work environment, competitive compensation, and opportunities for growth and professional development.

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