
Retail Fashion Product Specialist
3 days ago
Job Title: Fashion Merchandiser
Role OverviewWe are looking for a proactive and detail-oriented fashion merchandiser to manage store and vendor relations, customer communications, and product merchandising across online and offline channels.
Key Responsibilities:- Store & Vendor Relations: Build and maintain strong relationships with retail partners and vendors, ensuring smooth coordination on orders, stock, and payments.
- Data Management: Update and track all vendor and customer orders, payments, and inventory on a daily basis.
- Website Management: Maintain product listings, add/remove ready-to-ship pieces, and ensure an engaging and consistent brand image online.
- Product Merchandising: Collaborate on line sheets, lookbooks, and product assortments in alignment with promotional campaigns.
- CRM & Customer Experience: Manage direct customer interactions through Instagram, WhatsApp, and other channels, sharing updates and ensuring queries are resolved quickly.
- Brand Alignment: Work closely with marketing and design teams to ensure that product presentation reflects the Gopi Vaid aesthetic across all touchpoints.
- Minimum 2–4 years of experience in merchandising, fashion retail, or customer-facing roles with lifestyle/fashion brands.
- Strong communication and relationship-building skills, especially with stores and vendors.
- Hands-on knowledge of digital tools like Shopify, Excel, and Whatsapp.
- Ability to balance operational efficiency with creativity and attention to detail.
- Education in Fashion Management, Merchandising, Marketing, or related fields preferred.
At our company, every garment tells a story. As a fashion merchandiser, you’ll be at the intersection of creativity, customer delight, and operational precision—ensuring our collections reach the right stores and customers with impact. If you love fashion, enjoy building strong relationships, and want to shape how a luxury label connects with its audience, this role is for you.
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