Voice Process Specialist

Unlock Your Potential as a Senior Voice Network SpecialistJob Summary:We are seeking an experienced Senior Voice Network Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional service and support to our customers.Key Responsibilities:Customer Support: Provide timely and effective support to...

Job Title: Operations ManagerAbout the RoleWe are seeking a seasoned operations manager to lead voice-based business process teams.Main ResponsibilitiesLead voice operations across multiple teams/projectsManage key performance indicators (KPIs) and ensure service level agreement (SLA) adherenceSupervise team leads, trainers, and quality assurance...

Job OverviewThe Quality Analyst position is focused on ensuring the quality of international voice services. This role requires strong analytical and problem-solving skills to identify areas for improvement.Process Optimization: Apply Six sigma tools to refine processes, reducing defects and enhancing overall efficiency.Quality Management: Effectively manage...

Embark on a fresh career journey with our voice process team.Key Responsibilities:Foster exceptional communication skillsCommit to a 5-day office scheduleWork in US hours, accommodating night shiftsIn this role, you will handle customer calls and provide outstanding service. You will collaborate closely with experienced team members to resolve customer...

Job Title: Process Operations Specialist We are seeking a highly skilled professional to support our operations team. As a Process Operations Specialist, you will be responsible for ensuring that all processes are followed accurately and efficiently. Our ideal candidate will have excellent communication skills, ability to work in a fast-paced environment,...

Global Technical Support SpecialistWe are seeking a skilled technical support specialist to join our team in providing exceptional customer service to users across global regions.This is an exciting opportunity for communicators fluent in Portuguese, Spanish and English to work in tech support and contribute to the success of our organization.Provide...

Job Title: Process Optimization SpecialistA challenging role awaits an accomplished Chemical Engineer to spearhead quality and safety initiatives in the development of firefighting products.Collaborate with a dynamic team to create new products and enhance existing ones through analytical skills, laboratory procedures, and process engineering expertise.This...

Job Title: AI Process Automation SpecialistWe are seeking an AI Process Automation Specialist to join our team. This full-time role is responsible for designing, developing, and implementing AI-based solutions and process automation tools.This is a key position in our organization, working closely with cross-functional teams to integrate AI solutions and...

Customer Service RoleWe are seeking a skilled and experienced Customer Service professional to support our US-based clients.The ideal candidate will have excellent English communication skills, experience in international customer interactions, and the ability to handle high-pressure situations with professionalism.Key Responsibilities:Handle inbound and...

We are seeking a Customer Support Specialist to join our team. The ideal candidate will have excellent communication skills and be proficient in Korean (spoken & written).Key Responsibilities:- Provide top-notch customer service via voice and non-voice channels.- Assist customers with inquiries, complaints, and transaction-related support.- Deliver accurate...