Voice Process Associate

Are you an analytical professional seeking a challenging role where you can utilize your expertise to drive success? Our company is currently looking for a Voice Analyst who can join our team in Chennai.Job RoleThe successful candidate will be responsible for coordinating the Broker Price Opinion (BPO) process from start to finish. This includes...

Embark on a fresh career journey with our voice process team.Key Responsibilities:Foster exceptional communication skillsCommit to a 5-day office scheduleWork in US hours, accommodating night shiftsIn this role, you will handle customer calls and provide outstanding service. You will collaborate closely with experienced team members to resolve customer...

Job Title: Principal Voice AI TechnologistOverview:Design and develop advanced voice AI systems for real-time applications.Responsibilities:Develop and maintain robust voice AI software.Collaborate with cross-functional teams to integrate voice AI solutions.Requirements:7+ years of experience in software development and voice AI.Proficiency in Python, Java,...

About the RoleWe are looking for a creative and dynamic Social Media Associate to join our team. The ideal candidate will be responsible for building and managing our social media presence, driving engagement, and ensuring our brand voice resonates across platforms.Key Responsibilities (KRAs):Content Strategy & Planning: Develop and manage a social media...

Job Title: Operations ManagerAbout the RoleWe are seeking a seasoned operations manager to lead voice-based business process teams.Main ResponsibilitiesLead voice operations across multiple teams/projectsManage key performance indicators (KPIs) and ensure service level agreement (SLA) adherenceSupervise team leads, trainers, and quality assurance...

Job OverviewThe Quality Analyst position is focused on ensuring the quality of international voice services. This role requires strong analytical and problem-solving skills to identify areas for improvement.Process Optimization: Apply Six sigma tools to refine processes, reducing defects and enhancing overall efficiency.Quality Management: Effectively manage...

Job Opportunity: Senior Process AssociateThe role of a Senior Process Associate is a critical component in our organization's success. As a key member of the team, you will be responsible for providing exceptional customer support while driving process improvements.Key Responsibilities:Collaborate with cross-functional teams to drive process enhancements and...

Job SummaryThe Accounts Payable Associate will be responsible for processing company invoices and managing end-to-end accounts payable processes. This role requires daily interaction with suppliers and close cooperation with other departments.

Leadership OpportunityWe are seeking an experienced professional to lead our GPay Process Operations.Job Responsibilities:Manage a team of 150+ associates in the GPay Process.Drive operational excellence and deliver performance metrics.Mentor team leaders to achieve business goals.Collaborate with stakeholders to improve efficiency and customer...

Job DescriptionWe are seeking a skilled Accounting Associate to join our team. As an Accounting Associate, you will be responsible for maintaining accurate and up-to-date financial records in Zoho Books.The ideal candidate will have a Master's degree in Commerce, Finance, or Accounting and at least 1 year of experience in accounting roles such as Accounts...