Learning Solutions Business System Analyst

2 weeks ago

Gurgaon, Haryana, India Aon Full time

Learning Solutions Business System Analyst Role Overview

As a Learning Solutions Business System Analyst at Aon, you will be responsible for performing day-to-day maintenance, guidance, troubleshooting, reporting, upgrade implementations, and enhancements of the Workday Learning Platform. This role requires demonstrated experience developing talent system solutions that solve business requirements from business stakeholders and implementing LMS upgrades and enhancements to scale an optimum global learner experience.

Key Responsibilities:

  • Develop solutions and options analysis with recommendations to drive business needs both locally and globally
  • Continuous skill development in Workday capabilities, including enhancing user experience data, reporting, and mass loads (EIBs)
  • Contribute to system configuration & integration testing
  • Act as a subject matter expert to troubleshoot and resolve system issues with a strong sense of urgency, ownership, and creative problem-solving in partnership with HR and IT
  • Act as a key HRIT resource on Workday HCM and other HR Technology system projects, including deployment of new functionality, systems upgrade, and process improvements
  • Manage client and stakeholder expectations, consult, and deliver value without compromising quality
  • Generate best practices and encourage new and innovative ideas, showing appropriate tenacity in advocacy of ideas with clients
  • Provide consultative support and guidance on the proper usage and implementation of learning objects within the LMS/LxP, including third-party content
  • Consult on Workday Learning and learning experience platform user interface/user experience configurations (UI/UX)
  • Provide guidance on creating reusable reports and dashboards
  • Research and implement solutions to create automated/dynamic enrollments and notifications, based on job role, and time in position

Requirements:

  • 3-5 years' experience providing administrative and strategic support of a learning management system (Workday Learning Platform)
  • Experience understanding and communicating technical requirements to technical and non-technical audiences
  • Experience publishing, testing, and managing SCORM-based/SCORM wrap learning content
  • Experience providing support and guidance on the proper usage and implementation of learning objects within a Learning Management System environment
  • Application integrations and learning systems
  • Project management
  • Data analytics and reporting
  • Excellent interpersonal skills with a global workforce
  • Solid desire to learn a variety of technologies and processes with a 'can do' attitude

Aon's Support for Our Colleagues:

In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. We offer a variety of working style solutions, and we recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

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