Business Solutions Expert

3 weeks ago

Gurgaon, Haryana, India Manipal Business Solutions Full time
About Us:

We are a leading company, dedicated to delivering innovative solutions in the banking and financial sector. Our team is passionate about enhancing customer experiences through cutting-edge technologies.

We are currently working on a customer onboarding solution for a Public Sector Bank, and we are seeking a skilled professional to join our team.


Job Summary:

The Business Analyst will play a critical role in the successful delivery of the customer onboarding solution for a public sector bank.

This role involves gathering, analyzing, and documenting business requirements, collaborating with cross-functional teams, and ensuring that the solution aligns with the bank's processes, industry standards, and regulatory guidelines.


Key Responsibilities:

  • Gathering and documenting business requirements, workflows, and use cases related to customer onboarding.
  • Ensuring a deep understanding of banking processes, especially in areas of customer onboarding, regulatory compliance, and integration with core banking systems.
  • Acting as a liaison between technical teams, business teams, and the bank to ensure alignment of project goals, features, and timelines.
  • Developing detailed functional requirement documents, business process documentation, wireframes, and user stories.
  • Assisting in validating that the solution meets business needs and complies with public sector banking standards.
  • Analyzing existing processes and recommending improvements for efficiency and better customer experience.
  • Collaborating with the technical team on the integration of banking systems and the onboarding solution.
  • Supporting QA teams to validate functionality and provide inputs on test cases.

Key Requirements:

Education:
Bachelor's degree in Business, Finance, IT, or related field. MBA or relevant certification is a plus.

Experience: 4-6 years of experience as a Business Analyst, preferably in the banking/financial services domain, with a focus on customer onboarding and digital banking solutions.


  • Domain Knowledge: Strong understanding of Indian banking processes, core banking systems, regulatory compliance, and familiarity with public sector banking reforms.
  • Technical Proficiency: Knowledge of integration points with banking APIs, CRMs, and digital verification solutions. Experience working with software development teams.
  • Analytical Skills: Ability to analyze complex processes and translate them into clear and actionable business requirements.
  • Communication Skills: Strong written and verbal communication skills to interact with stakeholders at all levels, both technical and nontechnical.
  • Problem-Solving: Proactive problemsolver with the ability to handle multiple tasks and deliver high-quality results under tight timelines.
  • Tools: Familiarity with project management tools, wireframing tools, and process modeling tools is a plus.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to work on cutting-edge projects for top-tier banking clients.
  • Dynamic work environment with opportunities for growth and learning.
  • Collaboration with a talented team on impactful projects shaping the future of banking in India.

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