IT Technical Support Manager

Role & responsibilitiesOversee 100% of the requests, incidents and problems. Manages and coordinates urgent and complicated support issues.Train, coach and mentor L1/L2 Technical Support Engineers.Manage 24X5/7 service availability and SLA adherence.Establish and implement ITIL standards in service delivery practices.Act as escalation point for all requests...

Company DescriptionLeak-Proof Engineering has been a pioneering force in the Indian process industry since 1973, first to manufacture mechanical seals and introducing various innovative sealing technologies. With a commitment to quality and engineering excellence, Leak-Proof Engineering holds a leading position in the Indian market for high-end seals. Our...

Job Opportunity for Technical Support SpecialistThis is a full-time remote position available for an experienced technical support specialist.Key Responsibilities:Provide technical assistance to employees and stakeholders across various platforms.Maintain and troubleshoot desktop computers, printers, and other office equipment to ensure seamless...

Company OverviewRubik Infotech Pvt Ltd is a leading cybersecurity solutions provider based in Ahmedabad, Gujarat. With a strong dedication to protecting digital assets and ensuring business continuity, we empower businesses through advanced IT security services. Established in the Computer and Network Security industry, our goal is to define a secure digital...

Job Description:Our organization seeks a skilled professional to provide multilingual technical support to customers worldwide. This exciting opportunity caters to individuals passionate about tech support and proficient in multiple languages.Key Responsibilities:Deliver customer-centric technical assistance via phone, chat, and emailTroubleshoot complex...

Job Title: Technical Support ExpertThis role involves resolving complex technical cases created by customers seeking help to understand or troubleshoot unexpected behaviors or answer technical questions about software and technology platforms.A successful candidate will provide exceptional customer support experiences, utilizing skills such as building...

Job Title: Technical Support LeadAs a seasoned IT professional, you will oversee the entire technical support operation ensuring timely resolution of requests incidents and problems. This includes training coaching and mentoring junior engineers to ensure they have the necessary skills and knowledge.Key Responsibilities:Manage and coordinate urgent and...

Job Title: Technical Support AssociateWe are seeking a proactive and customer-oriented individual to assume the role of a Technical Support Specialist. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to ensure smooth operation across systems and devices.Key Responsibilities:Diagnose and resolve hardware,...

Job DescriptionJoin Our Team as a Support Engineer at HD IT SolutionsCompany:HD IT SolutionsLocation:Gota, Ahmedabad, IndiaJob Type:Permanent, Full-Time On-SiteAbout UsAt HD IT Solutions, we're dedicated to creating reliable, innovative, and customer-focused e-commerce platforms for niche industries. Currently, we're developing an online store for the UAE...

We are looking for a proactive and skilled Network Support Engineer to join our growing team. The ideal candidate will be responsible for providing technical support, troubleshooting network-related issues, and ensuring smooth operations of IT infrastructure.Work Details: • Shifts: Rotational (5 Days Working) • Notice Period: Immediate to 15 Days •...