Customer Engagement Specialist

22 hours ago


Dindigul, Tamil Nadu, India beBeeCustomerEngagement Full time ₹ 40,00,000 - ₹ 80,00,000
Job Role: Customer Engagement Specialist

  • The primary focus is on providing exceptional customer service, ensuring customers feel valued and empowered to make informed decisions.
  • To achieve this, one must possess excellent communication skills, with the ability to understand customer needs and provide suitable solutions.
  • A strong consultative approach is essential in building trust and rapport with customers, resulting in increased sales and customer satisfaction.

Key Responsibilities:

  • Foster a deep understanding of product offerings and effectively communicate their features and benefits to customers.
  • Maintain accurate records of interactions with customers, providing valuable insights for future improvement.

Requirements:

  • Proven experience in sales conversion, preferably within the beauty and lifestyle sector.
  • Strong interpersonal skills to build rapport with customers, along with a clear and persuasive communication approach.
  • Results-driven with the ability to meet and exceed sales targets, proficiency in Microsoft Office Suite, and familiarity with CRM software.

Benefits:

  • Opportunity to work with a dynamic team, contributing to the growth and development of the organization.
  • Professional development and training to enhance skills and knowledge, driving business results and personal success.

Preferred Skills:

  • Strong analytical and problem-solving skills to drive business outcomes.
  • Ability to thrive in a fast-paced environment, adapting to changing circumstances while maintaining a high level of productivity.


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