
Customer Engagement Specialist
22 hours ago
- The primary focus is on providing exceptional customer service, ensuring customers feel valued and empowered to make informed decisions.
- To achieve this, one must possess excellent communication skills, with the ability to understand customer needs and provide suitable solutions.
- A strong consultative approach is essential in building trust and rapport with customers, resulting in increased sales and customer satisfaction.
Key Responsibilities:
- Foster a deep understanding of product offerings and effectively communicate their features and benefits to customers.
- Maintain accurate records of interactions with customers, providing valuable insights for future improvement.
Requirements:
- Proven experience in sales conversion, preferably within the beauty and lifestyle sector.
- Strong interpersonal skills to build rapport with customers, along with a clear and persuasive communication approach.
- Results-driven with the ability to meet and exceed sales targets, proficiency in Microsoft Office Suite, and familiarity with CRM software.
Benefits:
- Opportunity to work with a dynamic team, contributing to the growth and development of the organization.
- Professional development and training to enhance skills and knowledge, driving business results and personal success.
Preferred Skills:
- Strong analytical and problem-solving skills to drive business outcomes.
- Ability to thrive in a fast-paced environment, adapting to changing circumstances while maintaining a high level of productivity.
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