
Desktop Infrastructure Specialist
1 week ago
The role of Desktop Support Engineer is crucial in maintaining the functionality and reliability of an organization's IT environment.
This position involves a high degree of independence, but also offers collaboration opportunities with other technology team members. The successful candidate will be involved in every stage of project development, from initial concept to ongoing iterations.
Key responsibilities include administering Microsoft Intune for endpoint management, providing support for Azure Virtual Desktop (AVD) infrastructure, managing incident and service request management process, and utilizing Nexthink for proactive monitoring and troubleshooting.
The ideal candidate should have strong knowledge of Microsoft Windows operating systems and Office applications, as well as experience in desktop support or a similar role.
A bachelor's degree in computer science, information technology, or a related field is preferred.
Required Skills:- Strong troubleshooting and problem-solving skills
- Excellent customer service and communication skills
- Ability to work independently and prioritize tasks effectively
- Proven experience in desktop support or a similar role
- MS-900: Microsoft 365 Fundamentals certification
- Nexthink Fundamentals certification
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