Technical Desktop Support Professional

1 day ago


Kannur, Kerala, India beBeeDesktop Full time ₹ 8,00,000 - ₹ 15,00,000

Job Summary:

We are seeking a skilled professional to fill the role of Desktop Support Specialist. This position requires a strong foundation in desktop support and troubleshooting.

  • Key Responsibilities:
  • Provide technical support and assistance to employees via phone, email, and in-person
  • Troubleshoot desktop issues and resolve problems efficiently
  • Work closely with internal teams to resolve complex technical issues
  • Document and maintain accurate records of incidents and resolutions

Requirements:

  • Bachelor's degree in Computer Science or related field
  • 1.5 years of experience in desktop support or a related field
  • Excellent verbal and written communication skills
  • Working experience on BMC Remedy tool
  • Knowledge of SolarWinds monitoring tool (added advantage)
  • Working experience into remote support tool (added advantage)
  • Window OS & desktop troubleshooting knowledge

Preferred Qualifications:

  • Diploma/Certificate in Information Technology or Regular degree/diploma in Information Technology, B.E, B. Tech, BCA / MCA, BSCIT

About this Role:

This is an exciting opportunity for a motivated individual to join our team as a Desktop Support Specialist. In this role, you will be responsible for providing technical support and assistance to employees.

What We Offer:

A competitive salary and benefits package, as well as opportunities for professional growth and development.



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