
Senior Desktop Expert
22 hours ago
Job Title: Senior Desktop Expert
As a Senior Desktop Expert, you will be responsible for overseeing desktop support services to ensure optimal hardware and software performance.
The role involves troubleshooting technical issues, implementing effective solutions, and managing software updates, installations, and system upgrades.
You will also provide technical training and guidance to end-users, ensuring they have the necessary skills to use our systems effectively.
To succeed in this role, you will need a graduate or postgraduate degree in Information Technology or a related field, as well as proven experience in managing desktop support and troubleshooting technical issues.
Additionally, you will require expertise in handling software installations and system upgrades, as well as strong communication skills to provide clear technical guidance to end-users.
Key Responsibilities:
- Oversee desktop support services to ensure optimal hardware and software performance.
- Troubleshoot technical issues and implement effective solutions.
- Manage software updates, installations, and system upgrades.
- Provide technical training and guidance to end-users.
Required Skills and Qualifications:
- Graduate or postgraduate degree in Information Technology or a related field.
- Proven experience in managing desktop support and troubleshooting technical issues.
- Expertise in handling software installations and system upgrades.
- Strong communication skills to provide clear technical guidance to end-users.
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