
IT Infrastructure Specialist
2 days ago
Job Summary:
This role is ideal for an experienced IT professional who can provide expert technical support and maintain our IT infrastructure. The successful candidate will have a strong understanding of Windows/Linux servers, virtualization, and cloud platforms, as well as excellent analytical, troubleshooting, and customer service skills.
About the Role:
- Provide high-level technical support for desktops, laptops, mobile devices, and enterprise applications.
- Monitor and maintain our IT infrastructure, including servers, storage, networks, and systems.
- Handle user requests and incidents via our helpdesk/ticketing system.
- Administer user accounts, email systems, and security groups in Active Directory/Office 365.
- Troubleshoot network connectivity and system access issues.
- Assist in IT projects, such as cloud migration, system upgrades, and security enhancements.
- Collaborate with vendors and external providers for IT services and escalations.
Mandatory Skills and Qualifications:
- 1–3 years of IT support/infrastructure experience.
- Strong knowledge of Windows/Linux servers, virtualization, and cloud platforms.
- Excellent analytical, troubleshooting, and customer service skills.
Benefits:
- Smart Work environment
- Customer Focus culture
- Effective Time Management practices
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