Zuora Subscription Manager

11 hours ago

Anand, Gujarat, India beBeeCustomer Full time ₹ 90,000 - ₹ 1,32,000
Job Title:

Subscription Billing Expert

We seek a seasoned Subscription Billing Expert to resolve critical infrastructure challenges and ensure operational continuity for our client's subscription billing system.

Key Responsibilities:
  • Identify and mitigate risks within the Zuora platform
  • Optimise customer experience workflows across billing and subscription journeys
  • Collaborate with Product, Finance, and CX teams to align Zuora capabilities with business objectives
  • Implement best practices for Zuora configuration, automation, and data integrity
  • Provide technical leadership and documentation to reduce future dependency risks
Candidate Requirements:
  • Proven experience as a Zuora Engineer or Architect in enterprise environments
  • Deep understanding of subscription billing models and customer lifecycle management
  • Hands-on expertise with Zuora APIs, Workflow Designer, Product Catalog, and Reporting
  • Experience integrating Zuora with CRM (e.g. Salesforce), ERP, and data platforms
  • Strong analytical and problem-solving skills, with a focus on customer experience
  • Excellent communication and documentation abilities
Additional Context:

The client lacks internal expertise in customer experience and workflow design. This role will be instrumental in bridging that gap and future-proofing their Zuora setup.

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