Service Account Operations Specialist

1 week ago


Noida, Uttar Pradesh, India Paytm Full time

Job Summary

We are seeking a highly skilled Service Account Operations Specialist to join our team at Paytm. The successful candidate will be responsible for monitoring and analyzing the performance of key accounts, driving merchant activation and GMV, and handling issue escalations for strategic enterprise accounts.

Key Responsibilities

  • Monitor and analyze key account performance metrics
  • Drive merchant activation and GMV growth
  • Handle issue escalations for strategic enterprise accounts
  • Collaborate with cross-functional teams to ensure timely delivery of tasks and requirements
  • Identify opportunities to automate and simplify manual processes to improve operations productivity

Requirements

  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills
  • Ability to work in a fast-paced environment

What We Offer

A competitive salary and benefits package, opportunities for career growth and development, and a dynamic and supportive work environment.



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