Sales Insurance Expert

2 days ago


Navi Mumbai, Maharashtra, India beBeeSupport Full time
Customer Support Representative

We are seeking a proactive professional to join our team as a Customer Support Representative. This is an excellent opportunity for someone with experience in sales and customer service.

The ideal candidate will be responsible for handling customer inquiries, resolving issues with empathy and professionalism, and driving sales by providing comprehensive information about insurance products.

Roles and Responsibilities
  • Handle customer inquiries and service requests related to term and non-term insurance products.
  • Educate potential and existing clients on the features and benefits of various insurance policies.
  • Resolve issues with accuracy, empathy, and professionalism, ensuring high levels of customer satisfaction.
  • Drive sales by identifying customer needs and cross-selling or upselling relevant insurance products.
  • Maintain thorough documentation of all customer interactions and sales activities.
  • Collaborate with the sales team to ensure a seamless customer journey.
Skills Required
  • Experience in customer support or a sales role within the insurance industry, with knowledge of term and non-term insurance products.
  • Excellent verbal and written communication skills.
  • A customer-centric mindset with strong problem-solving and conflict-resolution abilities.
  • The ability to handle pressure and work in a fast-paced sales environment.
  • Strong negotiation and persuasion skills.
  • Proficiency in maintaining accurate records and using customer relationship management (CRM) software.
Benefits

This is a fantastic opportunity for a motivated individual to develop their skills and progress their career in a dynamic and supportive environment.

We offer a competitive salary and benefits package, as well as opportunities for ongoing training and development.



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