Technical Infrastructure Specialist

4 weeks ago


Gurgaon, Haryana, India NCR Corporation Full time
About NCR VOYIX

NCR VOYIX Corporation is a global leader in digital commerce solutions, serving the retail, restaurant, and banking industries. With over 16,000 employees across 35 countries, we have been delivering innovative technology solutions for nearly 140 years.

We empower our customers to succeed in today's competitive landscape by providing cloud-based, platform-led SaaS and services capabilities. Our expertise and R&D capabilities enable us to navigate, simplify, and run our customers' technology systems.

Job Title: VMware System Engineer II

This role involves working on projects or new initiatives to propose and design, configure, implement, and test strategic IT compute and storage solutions to address complex technical and business requirements.

Key Responsibilities
  • Work on projects or new initiatives to propose and design, configure, implement, and test strategic IT compute and storage solutions to address complex technical and business requirements.
  • Serve as a VMware Subject Matter Expert.
  • Troubleshoot the entire system, relying on proven techniques for IT analysis and evaluation.
  • Install software packages into production enterprise computing environments, build, configure, and test production-level systems, and install incremental changes, patches, and upgrades to all enterprise systems.
  • Train and assist internal support teams on new tools and procedures, soliciting and acting on feedback in a professional manner.
  • Provide support for day-to-day operational tasks such as migration support, monitoring, maintenance, recoveries, and performance tuning.
  • Manage devices and upgrades in conjunction with hardware personnel as required.
  • Automate routine maintenance tasks as appropriate and ensure proper backup procedures are in place and in use.
  • Participate in a 24x7 weekly rotation to provide systems support.
  • Create and maintain comprehensive documentation related to server and network topology, equipment, and configuration.
  • Offer infrastructure services support in all areas needed, including storage, networking, operating system, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration.
  • Assist with monthly capacity reports and recommendations.
  • Perform standard system administration duties, including server install, system/application install, and patch management, VMware problem determination and resolution, log analysis, etc.
  • Support, configure, and troubleshoot all systems, including virtualized and cloud-based systems.
Requirements
  • Minimum of 5-6 years of experience in Systems Administration/Engineering, with at least 3 years in a production support role.
  • VMware Operating experience required.
  • The successful candidate should have all applicable operating system certifications for server and storage hardware that is part of the current operational baseline.
  • Advanced experience in complex IT operational environments in various aspects of design, engineering, analysis, testing, and ongoing support for their technical area.
  • Advanced knowledge of current trends and techniques for their technical track, including relevant platforms, IT storage systems, installation and configuration techniques, standard protocols, design implications, troubleshooting techniques and diagnostic tools, performance optimization techniques.
  • Stay informed about industry directions and standards and how to integrate these into their environment.
  • Large enterprise-level experience in virtualized technologies supporting multiple Operating Systems and environments.
  • Proven ability to document work and work in process-driven development environments.
  • Excellent verbal and written communication skills.
Salary and Benefits

The estimated salary for this position is ₹30-40 lakhs per annum, depending on location and experience. We offer a competitive benefits package, including health insurance, retirement savings, and paid time off.

Why Work at NCR VOYIX?

NCR VOYIX offers a dynamic and innovative work environment where individuals can grow and develop their skills. We value teamwork, collaboration, and open communication, and we strive to create a positive and inclusive workplace culture. If you're passionate about technology and committed to excellence, join our team and be part of shaping the future of digital commerce.



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