Enterprise Infrastructure Specialist

13 hours ago


Gurgaon, Haryana, India IGT Solutions Full time

About the Role

We are seeking a highly skilled Enterprise Infrastructure Specialist to join our team. As an essential member of our infrastructure team, you will be responsible for evaluating, implementing, and supporting various platforms.

Responsibilities

  • Evaluate and implement various platforms, including hardware, operating systems, software, and system tools.
  • Provide consultation and direct technical support in problem management, integration, and systems programming.
  • Implement releases, upgrades, and/or changes into the environment.
  • Ensure platform performance and availability meet design criteria and objectives through monitoring, timely service restoration, and tuning.
  • Perform root cause analysis to quickly recover from service interruptions and prevent recurring problems.
  • Collaborate with other business units to configure platforms for product installation and ongoing support.
  • Design and document enterprise standards and procedures.
  • Implement changes to platforms with minimal impact on the business by following enterprise standards and procedures.
  • Monitor, manage, and tune platforms to ensure expected availability and performance levels are achieved.

Requirements

  • Strong knowledge of Windows 2016, 2012, and 2008 server.
  • Strong knowledge of IIS, including virtual directory and app pool configuration and troubleshooting.
  • Application server loads and configuration.
  • Micrsoft Technology Stack – browser, .NET, IIS 7/8, MSSQL Databases, Apache Tomcat.
  • Knowledge of DFS and SAN technologies (NetApp).
  • Global Active Directory Domain Knowledge.
  • Multi-Data Center, Multi-Zone Environment familiarity and understanding.
  • Knowledge of MSSQL database structure and queries.
  • Knowledge of MSSQL Cluster Environments.
  • Knowledge and Ability to troubleshoot Network/Firewall issues.
  • Knowledge of how Domain Name System (DNS) works.
  • Powershell/Batch scripting, Python.
  • BigPanda, Datadog, AppDynamics APM (Application Performance Monitoring) knowledge.
  • Understanding of DevOps Practices and Principles.

About Us

IGT Solutions is a next-gen customer experience (CX) company that defines and delivers transformative experiences for global brands using digital technologies.

As an Enterprise Infrastructure Specialist at IGT Solutions, you will play a crucial role in ensuring the smooth operation of our infrastructure and delivering exceptional customer experiences.

Salary Information

The estimated salary for this position is around $120,000 per year, depending on location and experience.



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