Technical Support Specialist for Cloud Infrastructure
1 month ago
Job Summary:
We are seeking a highly skilled Technical Support Specialist to join our team at Galytix. This role is responsible for providing technical support to end-users, troubleshooting and resolving issues related to Azure AD, O365, device management, and general software/hardware issues.
Key Responsibilities:
- System monitoring to ensure optimal performance and efficiency
- Script automation to streamline processes and reduce manual effort
- Cloud resource management to ensure secure and compliant infrastructure
- Device management to ensure seamless user experience
- Network support to troubleshoot and resolve connectivity issues
- System maintenance to ensure up-to-date software and hardware
Required Skills and Qualifications:
- Experience with Azure Active Directory (Azure AD) and Microsoft Office 365 (O365)
- Proficiency in scripting languages and basic networking concepts
- Familiarity with operating systems, cloud services, and infrastructure as code
- Strong analytical and problem-solving skills
- Excellent communication and documentation skills
Benefits:
- Competitive salary range: $80,000 - $110,000 per year
- Ongoing training and development opportunities
- A dynamic and supportive work environment
About Galytix:
Galytix is a innovative company dedicated to delivering cutting-edge solutions in cloud infrastructure and IT support. We offer a collaborative and fast-paced work environment that encourages growth and learning.
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