
Expert Customer Advocate
7 days ago
We are seeking a seasoned professional to join our team as a Senior Specialist, Customer Success. This role is responsible for overseeing a territory of high-value customers and ensuring that they receive the best possible service.
">About the RoleThe Senior Specialist will be assigned to a specific territory where they will build up a deep understanding of the services our accounts are contracted for, the underpinning infrastructure, as well as the customer's use of our products in downstream applications and users.
- Optimize and future-proof the infrastructure in place to deliver services efficiently.
- Proactively organize customer meetings, technology workshops, product presentations, and strategy sessions.
- Maintain an expert view on all product roadmaps and ensure our customers are aware of upcoming new content additions, technology enhancements, and strategic product launches.
- Navigate and network key business sponsors and technical leads to drive increased adoption and usage of our data.
- Prioritize and escalate ongoing service incidents as needed.
- Collaborate with various teams, including Customer Engineering, Client Services, Delivery, and Exchange Relations, to oversee project-related work.
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Dedicated Customer Service Advocate
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Customer Advocate
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Customer Experience Advocate
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Customer Service Advocate
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Customer Care Advocate Ii
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Customer Advocate
3 days ago
Hyderabad / Secunderabad, Telangana, India beBeeCustomerSupport Full time ₹ 1,04,000 - ₹ 1,30,878Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to customers via various channels including phone, email, and chat.You will troubleshoot product-related issues reported by customers and identify root causes. You will...
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Customer Advocate
6 days ago
Hyderabad, Telangana, India DigitalOcean Full time**About the Role**: As a Customer Advocate at DigitalOcean, you will be a key part of our global support team, delivering fast, clear, and personalized support through Intercom and Zendesk. You'll handle technical tickets, troubleshoot complex issues, and collaborate across departments to enhance the customer experience. This is a **hybrid role** based out...
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Customer Service Advocate
1 day ago
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Chief Customer Advocate
1 day ago
Hyderabad / Secunderabad, Telangana, India beBeeCustomerSuccess Full time ₹ 1,04,000 - ₹ 1,30,878Job Title: Customer Success ExecutiveWe are seeking a seasoned professional to drive customer success and satisfaction.ResponsibilitiesManage customer relationships to ensure retention and growth.Serve as the primary point of contact for customers, addressing their inquiries and concerns in a timely manner.Foster strong partnerships with customers to...
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Customer Experience Advocate
6 hours ago
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