Customer Service Advocate

23 hours ago

Hyderabad, Telangana, India beBeePatientCare Full time ₹ 4,00,000 - ₹ 8,00,000
Customer Service Advocate

We are seeking a highly skilled and empathetic Customer Service Advocate to excel in patient engagement.

Key Responsibilities:
  • Respond to telephonic inquiries and schedule appointments with patients in a timely manner.
  • Manage appointment reminders, follow-ups, and cancellations while ensuring high patient satisfaction metrics.
  • Counsel patients on therapy instructions and handle queries empathetically, providing exceptional customer service.
  • Assist with feedback collection and patient surveys for continuous improvement.
Key Result Areas:
  • Achieve ≥90% appointment retention and follow-through.
  • Maintain high patient satisfaction metrics.
  • Timely handling of inbound and outbound patient communication, ensuring seamless interaction.

Patient Engagement Strategies:

To deliver outstanding results, the successful candidate will employ effective patient engagement strategies, including:

  • Active listening skills to address patient concerns.
  • Clear and concise communication to ensure understanding.
  • Empathetic responses to create a positive patient experience.

  • Technical Support Advocate

    3 weeks ago

    Hyderabad, Telangana, India Ghrs Training Full time

    Job DescriptionGhrs Training is looking for a Technical Support Advocate to join our international voice support team. If you have a passion for solving technical problems and experience with Microsoft technologies, this role offers a great opportunity to grow your careerKey Responsibilities:- Provide comprehensive technical support to international...

  • Customer Service

    3 weeks ago

    Hyderabad, Telangana, India Manning Consulting Full time

    Job DescriptionResponsibilities:- Handle inbound and outbound calls for international customers, addressing queries and concerns in a professional manner.- Provide accurate and prompt resolutions while ensuring adherence to global service standards.- Manage complex or escalated issues with efficiency and maintain high customer satisfaction levels.-...

  • Customer Care Advocate Ii

    3 hours ago

    Hyderabad, Telangana, India Regal Rexnord Full time

    A dynamic person with 2 years of experience in Customer Service Inside Sales SFDC Case Handling in Categorization SAP SD - Creating modifying Displaying SO Quotations in order to extract the information Basic to Intermediate Excel Skills preferred Good in mechanical drawing reading Good Coordination with internal and external stakeholders for...

  • Service Engineer

    1 week ago

    Hyderabad, Telangana, India Microsoft Full time US$ 1,20,000 - US$ 2,00,000 per year

    Are you passionate about cloud computing, obsessed with customer experience, and skilled at translating complex technical issues into clear, transparent communication? Do you thrive in high-stakes, fast-paced environments and want to play a pivotal role in how Microsoft shows up for customers during moments that matter most? If so, the Azure Customer...

  • Customer Service Executive

    2 weeks ago

    Hyderabad, Telangana, India RRavin software solution Full time

    We're Hiring – Customer Service Executive - Voice Process | Hyderabad Job Overview: We are seeking a highly motivated and dedicated Customer Service Executive – Voice Process to join our growing support team. The ideal candidate will act as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a seamless service...

  • Customer Service

    3 weeks ago

    Hyderabad, Telangana, India Priveplex Full time

    Join PrivePlex as our Customer Experience & Events Manager, where you'll oversee premium private celebrations from start to finish, ensuring flawless event execution, exceptional guest service, and seamless food & décor coordination.Responsibilities Event Planning & Coordination Manage the complete event lifecycle — from booking confirmation to...

  • Customer Service Representative

    4 days ago

    Hyderabad, Telangana, India HSBC Full time

    Dear Candidates,We hope this message finds you wellWe are hiring for International Voice Process for HyderabadAbout ClientOne of the largest banking and financial services organization catering to 40 million customers with offices in 63 countries. Their customers base spans from individual savers and investors to some of the world's biggest companies and...

  • Customer Service Associate

    5 days ago

    Hyderabad, Telangana, India beBeeCustomer Full time ₹ 4,50,000 - ₹ 7,50,000

    Customer Service AssociateAbout Us:We are a leading food delivery company, dedicated to providing exceptional customer service and ensuring timely delivery of our customers' favorite meals.Job Summary:As a Customer Service Associate, you will be responsible for resolving customer complaints in a professional and courteous manner. You will also be required to...

  • Customer Service Representative

    4 weeks ago

    Hyderabad, Telangana, India HSBC Full time

    Dear Candidates, We hope this message finds you well We are hiring for International Voice Process for Hyderabad About Client One of the largest banking and financial services organization catering to 40 million customers with offices in 63 countries.Their customers base spans from individual savers and investors to some of the world's biggest companies...

  • Customer Service Specialist

    4 weeks ago

    Hyderabad, Telangana, India Four Star Consultancy Services Full time

    We are actively seeking a dedicated and customer-focused professional to join our team as a Customer Service Executive, specializing in inbound call processes. The successful candidate will be responsible for handling incoming calls, addressing customer inquiries, and ensuring a positive customer experience.Role & responsibilities•Resolving billing issues...