Technical Operations Coordinator

1 day ago

Palakkad, Kerala, India beBeeAdministration Full time ₹ 30,00,000 - ₹ 50,00,000
IT Support Specialist Role Overview

This position involves ensuring seamless IT operations and maintaining the organization's technology infrastructure. The IT support specialist plays a crucial role in delivering high-quality technical assistance to employees, addressing hardware, software, and network issues promptly.

  • Main Responsibilities:
  • Maintain and upgrade software across company systems to ensure optimal performance.
  • Evaluate and resolve basic IT problems related to hardware, software, and network connectivity efficiently.
  • Implement effective data backup procedures and contribute to the organization's data security efforts.
  • Monitor and maintain the local area network (LAN) and internet connectivity for smooth communication.
  • Collaborate with other teams to implement comprehensive IT security measures.
  • Manage accurate records of IT assets, issues, and resolutions using a ticketing or documentation system.

Key Requirements:

  • A degree in a relevant field is mandatory.
  • A minimum of 2-3 years of experience in IT support or administration is required.
  • Proficiency in Windows and/or Linux operating systems is essential.
  • Strong knowledge of network concepts, hardware components, office productivity software, and problem-solving skills is necessary.
  • Excellent verbal and written communication skills are required to interact effectively with non-technical staff.

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