Operations Coordinator Role

1 day ago


Palakkad, Kerala, India beBeeOperations Full time ₹ 80,00,000 - ₹ 1,50,00,000
HSTC Operations Coordinator

We are seeking a highly organized and detail-oriented individual to join our team as an HSTC Operations Coordinator.

The role involves ensuring the smooth operation of High-Stakes Test Centers (HSTCs) by coordinating scheduling, managing schedules, ensuring compliance, and providing the necessary tools and processes for efficient exam delivery.

As a key member of our operations team, you will work closely with partners, manage multiple tasks simultaneously, and provide excellent communication skills to maintain high-quality standards.

Key Responsibilities:

  • Scheduling Coordination: Coordinate scheduling across the HSTC network, reviewing upcoming availability and capacity requirements.
  • Partnership Management: Collaborate with Workforce Management team on Speaking Examiners' allocation forecast.
  • HSTC Monitoring: Monitor the utilization of HSTCs and recommend adjustments or expansions based on demand.
  • Invoicing Management: Manage accurate submission of invoices for HSTCs, verifying exam volumes and facilitating timely payments.
  • Crisis Management: Coordinate with internal teams to manage unforeseen events ensuring minimum impact on candidates and stakeholders.
  • CCTV Oversight: Oversee CCTV monitoring across HSTCs to ensure ongoing compliance with regulatory standards.


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