Customer Relations Manager

2 weeks ago


Kozhikode, Kerala, India xpertz innovation pvt ltd Full time

Role Overview

Xpertz Innovation Pvt Ltd is seeking an expert in customer relations to join our team as a Customer Relations Manager.

About the Role

The Customer Relations Manager is responsible for promoting our brand by cultivating lasting relationships with key customers. They implement policies to retain customers, gain new ones, and ensure customer satisfaction with our organisation.

Key Responsibilities

  • Provide a positive post-sale experience to customers to build trust in our organisation.
  • Understand and fulfill the wants and needs of target customers.
  • Grow our customer base by identifying opportunities to draw new clients.

Requirements

The ideal candidate will have 5-10 years of experience in customer relations, business development, and excellent communication skills.



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