Luxury Sales Consultant

1 day ago

Allahabad, Uttar Pradesh, India beBeeClient Full time ₹ 50,00,000 - ₹ 5,00,00,000

Job Title: Senior Client Advisor

We are seeking a dynamic and experienced Client Advisor for our retail team. The ideal candidate will possess strong skills, a passion for fashion and luxury retail, and a proven track record of achieving sales targets and delivering exceptional customer service.

Responsibilities:

• End to end ownership of the retail operations with focus on managing multiple channels.

• Ability to build and manage long term relationships with high net worth clients and drive sales through personalized styling advice;

• Develop and execute strategic plans to increase revenue, improve customer engagement, and exceed targets.

• Foster a collaborative work environment that motivates and inspires the team to deliver outstanding customer experience.

• Lead by example, actively engaging with customers to build trust, provide expert advice, and drive sales growth.

• Handle customer inquiries, complaints, and escalations in a professional and timely manner, ensuring maximum satisfaction.

• Analyze sales performance, inventory levels, and other key performance indicators to identify opportunities for improvement and implement corrective actions as needed.

• Ensure the boutique maintains high standards of visual merchandising, cleanliness, and organization to create an inviting and luxurious shopping environment.

Requirements:

• Proven experience in luxury retail management, with a minimum of 2-4 years of experience in direct luxury sales preferably in high-end designer brands.

• Strong ability to sell and engage with high net worth clients at a personal level, driving loyalty and retention.

• Leadership and management skills, inspiring and motivating a team to achieve sales targets and deliver exceptional customer service.

• Excellent communication and interpersonal skills, building rapport with high net worth customers and exceeding their expectations.

• Results-driven with a track record of driving sales, profitability, and customer satisfaction in a fast-paced retail environment.

• Knowledge of fashion trends, luxury brands, and industry developments.

• Ability to multitask, prioritize tasks, and work well under pressure in a dynamic environment.

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