Airline Operations Specialist

2 days ago

Nagpur, Maharashtra, India beBeeOpportunities Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Flight Operations Expert

As a Flight Operations Expert, you will be responsible for managing end-to-end flight bookings, complex itineraries, and high-touch support for discerning clients. You'll work across continents and carriers, ensuring precision in ticket issuance, optimal fares, and prompt requests handling.

Your primary goal is to deliver exceptional travel experiences that exceed client expectations. To achieve this, you will:

  • Manage flight bookings, exchanges, cancellations, and ticket issuance via Global Distribution Systems (GDS).
  • Handle complex multi-city, international, and round-the-world itineraries.
  • Apply airline fare rules and interline agreements to deliver the best outcomes for clients.
  • Action Passenger Name Records (PNRs) according to defined Service Level Agreements (SLAs) and ensure complete documentation across systems.
  • Coordinate fare optimization, refunds, and fare disputes directly with airline partners.
  • Manage special service requests: seat preferences, unaccompanied minors, meals, medical needs, and urgent ticketing issues.
  • Lead Debit Memo Management: Investigate and respond to Debit Memos with speed and accuracy, identify root causes, and implement preventive measures.
  • Collaborate cross-functionally to reduce Debit Memo occurrences through staff training, documentation, and process improvements.
Requirements:

To succeed as a Flight Operations Expert, you must possess the following skills and qualifications:

  • 5+ years of experience in flight ticketing for High-Net-Worth Individuals (HNIs), travel agencies, Online Travel Agencies (OTAs), or corporate desks.
  • Proficiency in at least one GDS (Sabre, Amadeus, Galileo).
  • Deep understanding of international travel, fare construction, and route planning.
  • Expertise with BSP, ARC, PNR management, ticket issuance, and airline invoicing.
  • IATA Foundation or Consultant Certification required.
  • Polished verbal communication, attention to detail, and calm under pressure.
  • Bonus: Experience in luxury travel, private aviation, or VIP ticketing.
Why Join Us?

We're not just building a company; we're creating a movement in modern luxury travel powered by design, intelligence, and obsessive attention to detail.

  • Earn what you're worth. We believe excellence deserves a competitive salary that reflects your craft and contribution.
  • Build, don't just belong. As part of our founding team, you'll have real ownership over what we create and how we define the future of luxury travel.
  • Work where luxury is the standard. From ultra-personalized travel to high-net-worth clients, you'll operate in a space where excellence isn't requested - it's expected.
  • Be part of what's next. Join a future-forward team in a booming global industry reshaping luxury with design, A.I., and intuition.
  • Work where details delight. Health insurance? Yes. Freshly cooked meals? Always. A state-of-the-art office with amenities?

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