Training Management System Manager
4 weeks ago
Job Responsibilities:
As a key member of the IndiGo team, you will be responsible for the integration and complete administration of our Training Management System (TPMS). This includes liaising with our LMS administrator, monitoring, creating, and editing system guides and materials, and liaising with our IT team on a 24/7 basis.
Key responsibilities include planning workflows with training managers for new employees, creating and updating administrative reports for project timelines, defining configuration specifications and business analysis requirements of TMS, and defining reporting and alerting requirements as per business demand.
You will also be responsible for owning and developing relationships with partners and vendors, working with them to optimize and enhance integration, and helping design, document, and maintain system processes.
Additionally, you will report on common sources of technical issues or questions and make recommendations to our Product team, communicate key insights and findings to the team, and constantly be on the lookout for ways to improve monitoring, discover issues, and deliver better value to our customers.
Collating user feedback and working on required resolutions is also a key aspect of this role.
Job Specification:
Education: Graduate from a recognized university or board.
Experience: 8-10 years' post-qualification experience.
Experience in understanding Roles/Category/Qualification of Pilots within AIMS is required.
Prior experience as a People manager (5 years) is also required.
Working knowledge of MS-Office (Excel, PowerPoint, etc.) is necessary, as is good communication skills (Verbal & Written) and a good team player.
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