Dedicated Employee Service Coordinator

5 days ago

Kolkata, West Bengal, India beBeeEmployee Full time ₹ 1,80,000 - ₹ 2,40,000

Seeking a diligent professional to fill the role of an Employee Service Coordinator. This position is responsible for addressing employee inquiries related to payroll, HR policies, benefits, and internal procedures.

  • Act as the primary point of contact for employees regarding payroll, HR policies, benefits, and internal queries.
  • Log, track, and ensure timely resolution of employee concerns.
  • Coordinate with HR, Payroll, and Finance teams to resolve issues.
  • Provide clear communication and guidance on organizational policies and procedures.
  • Maintain accurate and confidential employee records.
  • Support the development of FAQs, knowledge bases, and employee self-service tools.
  • Elevate complex cases to senior HR team members when necessary.

Qualifications & Skills:

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • A minimum of one year of experience in HR, Payroll, or Employee Services (internships or entry-level roles considered).
  • Familiarity with labor law and payroll practices preferred.
  • Strong communication skills (Spanish required, English is a plus).
  • Excellent organizational and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficiency with Microsoft Office and HRIS/Payroll tools is an advantage.

Key Competencies:

  • Service-oriented mindset
  • Strong interpersonal skills
  • Attention to detail
  • Quick learner and adaptable
  • Team player

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