
Client Service Associate
1 week ago
Customer Support Role Overview
The organization is a global banking and financial services provider, headquartered in London. They offer retail banking, wealth management, commercial banking, and global banking and markets solutions to diverse clients.
Job Summary
We seek a friendly and solution-focused Customer Support Representative to join our team. The ideal candidate will assist users via phone calls, ensuring they receive the help they need promptly and effectively.
Responsibilities
Respond to customer inquiries via phone calls.
Resolve and understand customer queries, providing suitable resolutions through phone calls.
Ability to work under pressure.
Requirements
- Any fresher or 1+ year of experience in a customer support role (voice).
- No absconds.
- Excellent written and verbal communication skills.
- Ability to remain calm under pressure and multitask.
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