Cloud Service Manager

*About This Role:*As a member of the Cloud Cost Operations team, you'll be instrumental in driving our FinOps program - providing critical cost visibility, driving financial accountability within our engineering organizations, identifying optimization opportunities, and conducting deep analysis across our cloud infrastructure and R&D tooling. You will work...

Job Overview Design and implement IT Service Management processes in a cloud-based platform, focusing on Incident Management, Problem Management, Request Management, Change Management, Configuration Management, Service Portal, and IT Operations Management.Develop and deploy ServiceNow solutions, including core setup, workflow administration, reporting, data...

AI-First. Future-Driven. Human-Centered.At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.Your Impact:The Senior Manager – Managed Services is responsible for leading...

About The RoleWe are looking for an individual contributor to join our security team. The ideal candidate will have hands-on experience integrating security into the CI/CD pipeline, securing cloud environments, automating security controls and fixing security issues. You will collaborate with DevOps and engineering teams to embed security into every phase of...

The ideal candidate will have deep expertise in building large-scale, high-performance distributed systems and a strong understanding of observability, data analytics, and cloud-native technologies. You will be instrumental in defining our long-term technical vision for the NetScaler Console platform, elevating our engineering standards, and fostering a...

Job Description/Responsibilities:Analyses requirements and writes software requirement and design specifications for the organization's complex projects.Analyses, evaluates, and plans methods of approach to solve problems central to an assigned research or programming project.Acts as engineering tools expert and can propose new ones.Prepares and gives formal...

Job Title:Servicing Manager - Cloud SolutionsThe Servicing Manager will oversee the delivery of IAM Projects/Hybrid Cloud Solutions from initiation to completion. They will lead a team of experts, managing client and partner relationships and facilitating regular communication for key stakeholders throughout implementations.The ideal candidate will have 5+...

Cloud Services Specialist Job OpportunityWe are seeking a seasoned Cloud Services Specialist to lead our team's efforts in leveraging cloud technology for innovation and growth. This critical role will involve driving the development and maintenance of AWS Cloud Services that meet strict security and compliance standards.Main Responsibilities:Develop and...

Project Lead for SAP Enterprise Cloud ServicesThe primary responsibility of this role is to oversee the onboarding and migration of customers onto the Private Cloud platform. This involves coordinating with various teams to ensure seamless project execution.Key aspects of the job include managing the sales-to-delivery handover process, facilitating...

Job Title: Cloud Service Manager CSM Lead - Digital Transformation ExpertAs a seasoned Cloud Service Manager CSM Lead, you will be responsible for leading and managing a team of Customer Success Managers CSMs across multiple geographies or portfolios. You will ensure operational health, customer satisfaction, and ROI maximization for OpenText's cloud managed...