Customer Experience Representative

6 days ago

Rajahmundry, Andhra Pradesh, India beBeeCommunication Full time ₹ 10,80,000 - ₹ 12,15,000

Job Title: Customer Service Specialist

We are seeking a dedicated professional to join our customer service team. As a Customer Service Specialist, you will be responsible for handling customer inquiries and resolving issues in a timely and effective manner.

To succeed in this role, you must possess excellent verbal and written communication skills, as well as the ability to work independently and adapt to changing priorities.

A bachelor's degree holder or fresher with good language competency is eligible to apply. Proficiency in English, Hindi, and Kannada is highly preferred, while basic knowledge of MS Excel is also required.

In addition to technical skills, the ideal candidate should have excellent analytical and problem-solving skills, with the ability to think critically and make sound decisions.

This is a full-time position that requires working 6 days a week with flexible week-off and shift timings covering 24/7. If you are a quick learner with a positive attitude and a passion for delivering exceptional customer service, we encourage you to apply.

Required Skills and Qualifications:
  • Excellent Verbal and Written Communication Skills: The ability to communicate effectively with customers and colleagues, both verbally and in writing.
  • Analytical and Problem-Solving Skills: The ability to analyze problems and develop creative solutions.
  • Language Proficiency: Fluency in English, Hindi, and Kannada is highly preferred.
  • Basic Knowledge of MS Excel: A fundamental understanding of MS Excel and its applications.
Benefits:

This role offers a competitive compensation package, including opportunities for professional growth and development. We are committed to providing a supportive and inclusive work environment that fosters collaboration and creativity.

Others:

As a Customer Service Specialist, you will have the opportunity to work on a variety of projects and initiatives, contributing to the success of our organization. We value diversity and inclusion in the workplace and are committed to creating an environment where everyone feels welcome and valued.

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