Salesforce Engineer

6 days ago


Gurgaon, Haryana, India Moody's Full time
Join the Moody's Team as a Salesforce Engineer

Moody's is a global leader in integrated risk assessment, empowering organizations to make better decisions. We're seeking a skilled Salesforce Engineer to join our Application Production Support technical team in Moody's Analytics.

Key Responsibilities:
  • Provide daily Production Support functions for the Moody's Salesforce platform.
  • Work on and ensure that all incidents related to the supported applications are resolved in a timely manner.
  • Maintain the stability and control of the production environment.
  • Collaborate with vendor resources, stakeholders, and agile teams.
  • Manage ticket inflow and work assignments for the team, providing daily reporting.
  • Coordinate with L1 business lead for prioritization of tasks.
Requirements:
  • Bachelor's or master's degree in computer science, software engineering, or a related field.
  • 4+ years of experience in software development, Dev-Ops, and support roles within the financial sector.
  • Salesforce Administration, Platform App Builder, and Platform Developer 1 Certification.
  • Apttus CPQ and financial force certification is a plus.
  • Complete understanding of standard policy, ownership, and implementation of Event, Incident, Request, Problem, Release, and Knowledge Management disciplines for various Salesforce applications and third-party tools.

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