Principal Business Process Analyst

2 days ago

Bikaner, Rajasthan, India beBeeSystemAnalyst Full time ₹ 7,50,000 - ₹ 15,00,000
Job Opportunity: People Systems Analyst

We are a fast-paced, entrepreneurial organization seeking an accomplished People Systems Analyst to join our team. As a key member of the People Systems Team, you will play a vital role in supporting business change, articulating requirements, testing new solutions, and continuously improving existing systems, data, and processes.

You will work closely with People Operations and functional leaders to resolve issues, maintain systems, and deliver real-time people analytics. Your expertise will be instrumental in driving business growth and success.

Key Responsibilities:
  • Maintain and manage the Sage People HR system, ensuring data integrity, workflow processes, auditing, and issue resolution.
  • Provide first-line support for people systems queries, including helpdesk ticket triage.
  • Offer second-line support for system-related queries from the wider business.
  • Develop and implement workflows that align with business policies and support the entire employee lifecycle.
  • Conduct end-to-end testing of new functionalities across Core HRIS, Talent, Performance, Integrations, Pay Flow, Benefits, and LMS.
  • Provide system configuration, troubleshooting, and day-to-day end-user support as the primary contact for Sage People queries.
  • Produce and interpret reports and dashboards for people analytics, ensuring stakeholders have access to actionable, accurate HR data.
  • Perform regular audits, system updates, and ensure compliance with data policies such as GDPR.
  • Deliver training and documentation to users on system functionality and self-service processes.
  • Collaborate with People, IT, Payroll, and external vendors to identify gaps, implement improvements, and support system developments.
  • Support strategic HR initiatives through the system by providing technical expertise and data insights.
Requirements:
  • Proven experience with Sage People.
  • Strong data management and reporting skills, including experience building and running analytics and maintaining data quality.
  • Understanding of HR workflows, employee lifecycle, and people policies.
  • Collaborative team player with a proactive, can-do attitude.
  • Excellent stakeholder communication, problem-solving, and process improvement skills.
  • Experience delivering training or user support on HR systems.
  • Strong attention to detail, organizational, and multitasking abilities.
  • Technical skills: familiarity with report-building tools, Excel, and general system administration.
  • Knowledge of GDPR and HR data compliance requirements.

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