Luxury Client Relationship Manager

1 week ago


Pune, Maharashtra, India beBeeRelationship Full time ₹ 30,00,000 - ₹ 45,00,000
About Us

We are a luxury jewelry brand known for our exquisite craftsmanship and timeless elegance. With a legacy of over 40 years, we blend tradition with contemporary artistry.

Job Overview:
  • We're seeking a proactive and detail-oriented professional to manage client relationships and ensure an exceptional experience for our luxury clientele.
Key Responsibilities:
  • Cultivate strong relationships with clients through regular communication via calls, WhatsApp, email, and in-person interactions.
  • Collaborate with sales, marketing, and production teams to resolve client queries and provide solutions.
  • Analyze customer trends and feedback to improve customer engagement and loyalty metrics.
Requirements:
  • Experience in CRM, luxury retail, or jewelry brands (2-4 years).
  • Proficiency in CRM tools and MS Office; strong communication and interpersonal skills.
  • Customer-focused, organized, proactive, and solution-driven.


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