
Client Relationship Manager
2 days ago
Purpose:
We are seeking a dedicated professional to manage client relationships and oversee the delivery of high-quality services.
The ideal candidate will have excellent organizational and communication skills, with the ability to work independently and collaboratively.
Key Responsibilities- Develop and maintain strong relationships with clients, ensuring seamless communication and timely task completion.
- Coordinate with team members to align client timelines and goals.
- Support the team as needed, including research, content development, and event planning.
- Attend client meetings, document key points, and follow up with clear action items.
- Track all stages of the client journey, from onboarding to submission, ensuring deadlines are met.
- Contribute to the planning and execution of workshops, webinars, and other events.
- Maintain accurate, confidential records for all clients using internal tools.
- Oversee the design and delivery of programs for school partnerships and clients.
- Ensure effective and timely delivery of program content and services.
- Build and maintain strong relationships with key stakeholders, including school administrators and corporate partners.
- Implement systems to monitor program performance and evaluate outcomes to ensure continuous improvement.
- Bachelor's degree in Education, English, Psychology, Business, or a related field.
- Strong organizational and project management skills.
- Excellent written and verbal communication skills, with the ability to lead video calls and presentations.
- Quick learner with the ability to adapt and problem-solve in a fast-paced environment.
- Detail-oriented and accountable, with a proactive approach to follow-through.
- Comfortable working independently and collaboratively.
- Familiarity with Google Workspace or similar platforms is a plus.
- Prior experience in client management, education consulting, or mentorship is preferred.
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