Accor Front Office Associate

4 days ago


Hyderabad, Telangana, India Accor Full time
Job Description:
As a GSA-Front Office at Accor, you will be responsible for creating a memorable experience for our guests from arrival to departure. This includes greeting, check-in, responding to requests, and settling accounts while providing exceptional service.

Key Responsibilities:
• Greet and check-in guests, ensuring a smooth and efficient experience
• Respond to requests and settle accounts in a timely and professional manner
• Take initiative to add a personalized touch to each guest's stay
• Promote hotel facilities and services to enhance guest satisfaction
• Maintain high standards of customer service at the reception desk

Qualifications:
• Relevant diploma or degree in Hotel Management
• Excellent multi-tasking, problem-solving, and interpersonal skills
• Displays high levels of flexibility, initiative, and teamwork
• Knowledge of Opera is an advantage
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