Salesforce Tech Lead

As a seasoned and accomplished Salesforce professional, you will have the opportunity to lead the development, implementation, and maintenance of our Salesforce platform. Your collaboration with cross-functional teams will be instrumental in gathering requirements, designing and configuring solutions, and ensuring the successful delivery of Salesforce projects.

• Oversee the end-to-end implementation of Salesforce, including requirements gathering, solution design, configuration, testing, and deployment.
• Customize Salesforce to meet business needs, including creating custom objects, fields, workflows, validation rules, and page layouts.
• Collaborate with stakeholders to understand their requirements and translate them into scalable Salesforce solutions.
• Develop and maintain Salesforce data models, security settings, and access controls.
• Integrate Salesforce with other systems, such as marketing automation tools, ERP systems, and third-party applications, to streamline data flow and ensure data integrity.
• Design and implement data integration processes, including data mapping, extraction, transformation, and loading (ETL).
• Collaborate with integration teams to define requirements, perform system testing, and troubleshoot integration issues.

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Minimum of 6 years of hands-on experience in Salesforce implementation, customization, and administration.
• Strong experience with Administration, Configuration, Apex, and Solution Designing.
• Salesforce certifications, such as PD II, Marketing Cloud Developer, PD I, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Administrator.
• Experience with Lightning Component Framework: Strong experience in developing Lightning Components, Aura Components, and Lightning Web Components (LWC) is preferred. Knowledge of the Lightning Design System (SLDS) and Lightning App Builder is a plus.
• Salesforce Community Cloud Experience: Knowledge of Salesforce Community Cloud and experience in building and customizing communities is preferred. Understanding of community templates, themes, and branding is a plus.
• Strong understanding of Salesforce platform capabilities, including Marketing Cloud, Sales Cloud, Service Cloud, and Lightning Experience.
• Proficiency in Salesforce customization using declarative tools (e.g., Process Builder, Workflow Rules, Validation Rules) and Apex coding.
• Experience with Salesforce integration using REST/SOAP APIs, middleware platforms (e.g., MuleSoft, Dell Boomi), and data integration tools (e.g., Informatica, Jitterbit).
• Solid understanding of data management and security best practices within Salesforce.
• Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues and provide innovative solutions.
• Strong leadership and team management skills, with the ability to guide and motivate a team of Salesforce professionals.
• Effective communication and collaboration skills, with the ability to interact with stakeholders at all levels and translate business requirements into technical solutions.

1. Higher Level Salesforce Certifications: Additional Salesforce certifications such as Salesforce Technical Architect, System Architect, Application Architect.
2. Agile Methodology: Familiarity with Agile development methodologies, such as Scrum or Kanban, is preferred. Experience working in an Agile environment and participating in Agile ceremonies is an advantage.
3. Salesforce Mobile Development: Experience in developing mobile applications using Salesforce Mobile SDK or other mobile development frameworks is desirable. Knowledge of mobile development best practices and considerations for offline access is a plus.
4. Continuous Integration/Continuous Deployment (CI/CD): Experience with CI/CD practices and tools such as Salesforce DX, Git, Jenkins, or CircleCI is preferred. Knowledge of source control management and release management processes is an advantage.
5. Data Modeling and Architecture: Understanding of data modeling concepts and database design principles in Salesforce is preferred. Familiarity with data architecture best practices, data governance, and data security in Salesforce is a plus.

• We value innovation and customer success.
• We are committed to delivering high-quality solutions that meet evolving customer needs.
• We foster a collaborative and inclusive work environment that encourages creativity and growth.