Strategic Customer Manager
5 days ago
This role is responsible for managing customer relationships, analyzing customer data and segmenting markets.
Key Responsibilities- Analyze customer data to identify trends and opportunities.
- Develop strategies to improve customer loyalty and retention.
- Oversee CRM project management and collaborate with sales and marketing teams.
- Ensure interactions are data-driven and contribute to overall customer satisfaction goals.
- Analytical skills and experience in data analysis.
- Excellent communication and interpersonal skills.
- Experience in market segmentation and customer relationship management.
- Project Management skills with ability to plan, execute and oversee CRM projects.
- Strong organizational and attention to detail.
- Ability to work independently and remotely.
- Experience with CRM software and systems.
- Bachelor's degree in Business, Marketing or related field.
Benefits of Working with Us:
- Opportunity to work on a dynamic and challenging project.
- Collaborative and supportive team environment.
- Professional growth and development opportunities.
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