ServiceNow Platform Manager
1 month ago
We are seeking a skilled and motivated ServiceNow Administrator to join our team at ANSR Global Corporation in Bangalore. As a key member of our organization, you will play a vital role in the configuration, administration, and maintenance of our ServiceNow platform.
Role and Responsibilities:- Platform Administration: Administer and maintain the ServiceNow platform, including user access, roles, permissions, and configurations.
- Configuration and Customization: Configure and customize ServiceNow applications, modules, forms, and workflows to support business processes and requirements.
- User Support: Provide technical support and assistance to end-users, including resolving incidents, fulfilling service requests, and troubleshooting problems related to ServiceNow functionality.
- Documentation and Knowledge Sharing: Create and maintain documentation, including system configurations, technical specifications, and user guides, to support training and knowledge sharing.
- Upgrade and Maintenance: Perform ServiceNow upgrade, hotfix application, and cloning activities, as well as monitor system performance, troubleshoot issues, and perform regular maintenance tasks.
- Experience: Minimum of 4 years of experience as a ServiceNow Administrator or similar role.
- Certifications: ServiceNow certifications (must have) CSA; ServiceNow certifications (preferred) CAD, CIS.
- Educational Qualification: Bachelors degree in computer science engineering or certification in related fields.
The estimated salary for this position is approximately ₹1,200,000 - ₹1,800,000 per annum, depending on qualifications and experience. This figure is based on industry standards and market conditions in Bangalore.
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