ServiceNow Platform Manager

1 month ago


Bengaluru, Karnataka, India ANSR Global Corporation Full time
Job Title: ServiceNow Administrator

We are seeking a skilled and motivated ServiceNow Administrator to join our team at ANSR Global Corporation in Bangalore. As a key member of our organization, you will play a vital role in the configuration, administration, and maintenance of our ServiceNow platform.

Role and Responsibilities:
  • Platform Administration: Administer and maintain the ServiceNow platform, including user access, roles, permissions, and configurations.
  • Configuration and Customization: Configure and customize ServiceNow applications, modules, forms, and workflows to support business processes and requirements.
  • User Support: Provide technical support and assistance to end-users, including resolving incidents, fulfilling service requests, and troubleshooting problems related to ServiceNow functionality.
  • Documentation and Knowledge Sharing: Create and maintain documentation, including system configurations, technical specifications, and user guides, to support training and knowledge sharing.
  • Upgrade and Maintenance: Perform ServiceNow upgrade, hotfix application, and cloning activities, as well as monitor system performance, troubleshoot issues, and perform regular maintenance tasks.
Requirements:
  • Experience: Minimum of 4 years of experience as a ServiceNow Administrator or similar role.
  • Certifications: ServiceNow certifications (must have) CSA; ServiceNow certifications (preferred) CAD, CIS.
  • Educational Qualification: Bachelors degree in computer science engineering or certification in related fields.

The estimated salary for this position is approximately ₹1,200,000 - ₹1,800,000 per annum, depending on qualifications and experience. This figure is based on industry standards and market conditions in Bangalore.



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