ServiceNow Implementation Manager

22 hours ago


Bengaluru, Karnataka, India Dell Full time
Job Summary

This is an exciting opportunity to work with Dell's Legal Operations team in Bangalore or Delhi, India. As a ServiceNow Business Analyst, you will be responsible for conducting end-to-end testing of ServiceNow applications, developing comprehensive test plans and test cases, and collaborating closely with developers, project managers, and stakeholders to identify and resolve issues in a timely manner.

Responsibilities and Requirements

- Conduct thorough testing of ServiceNow applications to ensure software quality and reliability.

- Develop comprehensive test plans and test cases based on business requirements and technical specifications.

- Execute test cases and document test results to ensure seamless delivery of high-quality solutions.

- Collaborate closely with developers, project managers, and stakeholders to identify and resolve issues in a timely manner.

- Partner with Dell IT developers and Legal's engagement managers to deliver excellent results and meet stakeholder expectations.

- Participate in UAT and assist users in validating workflows and functionalities, analyzing and documenting business processes to identify areas for improvement and optimization.

- Propose and implement solutions within the ServiceNow platform to streamline business operations and improve efficiency.

- Provide training and support to end users on ServiceNow applications and functionalities.

What We Offer

- A competitive salary range of ₹1,200,000 - ₹1,800,000 per annum, depending on qualifications and experience.

- Opportunities for career growth and professional development in a dynamic and innovative company.

- Collaborative and supportive work environment with a diverse team of experts.

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