ServiceNow Implementation Manager
22 hours ago
This is an exciting opportunity to work with Dell's Legal Operations team in Bangalore or Delhi, India. As a ServiceNow Business Analyst, you will be responsible for conducting end-to-end testing of ServiceNow applications, developing comprehensive test plans and test cases, and collaborating closely with developers, project managers, and stakeholders to identify and resolve issues in a timely manner.
Responsibilities and Requirements
- Conduct thorough testing of ServiceNow applications to ensure software quality and reliability.
- Develop comprehensive test plans and test cases based on business requirements and technical specifications.
- Execute test cases and document test results to ensure seamless delivery of high-quality solutions.
- Collaborate closely with developers, project managers, and stakeholders to identify and resolve issues in a timely manner.
- Partner with Dell IT developers and Legal's engagement managers to deliver excellent results and meet stakeholder expectations.
- Participate in UAT and assist users in validating workflows and functionalities, analyzing and documenting business processes to identify areas for improvement and optimization.
- Propose and implement solutions within the ServiceNow platform to streamline business operations and improve efficiency.
- Provide training and support to end users on ServiceNow applications and functionalities.
What We Offer
- A competitive salary range of ₹1,200,000 - ₹1,800,000 per annum, depending on qualifications and experience.
- Opportunities for career growth and professional development in a dynamic and innovative company.
- Collaborative and supportive work environment with a diverse team of experts.
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