ServiceNow Platform Engineer

1 month ago


Bengaluru, Karnataka, India Alstom Full time

At Alstom, we strive to create innovative transportation solutions that make a positive impact on the environment and society.

Our company operates in over 60 countries worldwide, employing more than 80,000 people who share a common goal: to reduce carbon emissions and promote sustainable mobility.

We are seeking a highly skilled ServiceNow Developer to join our team. As a key member of our IT department, you will be responsible for configuring and implementing ServiceNow modules based on business requirements.

The ideal candidate will have prior experience working with the core suite of ITSM applications (Incident, Problem, Change, Service Catalog, Service Request, Service Level agreement) and custom solutions on the ServiceNow platform.

You will work closely with our technical teams to design, develop, and implement new applications on the ServiceNow platform, leveraging automation and integration capabilities.

Your primary responsibilities will include:

  • Implementing ServiceNow ITSM modules as a technical resource, including application configuration, workflow configuration, UI configuration (Service Portal), client- and server-side scripting
  • Providing technical solutions and assisting the team with technical blockers
  • Working on projects and enhancements involving ServiceNow
  • Analyzing functional requirement specifications received from Service Owners and proposing technical feasibility and solutions
  • Maintaining knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO, and other relevant technologies

You will also mentor field resources in implementation methodology, configuration, and best practices for ServiceNow.

$85,000 - $110,000 per year

As a global company, we are committed to creating an inclusive workplace for everyone. We celebrate diversity across our operations in over 60 countries and strive to provide equal opportunities for all employees.



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