Salesforce Administrator Manager

1 week ago

Alleppey, Kerala, India beBeeCloudOperations Full time ₹ 20,00,000 - ₹ 25,00,000

Cloud Operations Specialist

We seek an experienced Cloud Operations Specialist to lead the management and optimization of Salesforce across corporate sales and marketing functions.

  • Configure core Sales Cloud features, implement automation using Flows, Process Builder, and Approval Processes to enhance user experience and business efficiency.
  • Develop reports, dashboards, and data insights for sales performance, pipeline health, operational KPIs, and strategic planning.
  • Manage and support Salesforce Marketing Cloud, including configuration of Email Studio, Journey Builder, and collaboration with the marketing team to deploy targeted campaigns and track campaign metrics.
  • Integrate third-party CRMs, such as Sales Navigator, ZoomInfo, SurveyMonkey, and HubSpot, to enable synced prospecting, lead insights, and in-platform intelligence gathering.

Technical Skills:

  • Security & Access Control: Advanced knowledge of profiles, roles, permission sets, sharing rules, and org-wide defaults (OWD).
  • Data Integrity & Governance: Skilled in validation rules, duplicate rules, and mass data management tools like Data Loader and Workbench.
  • Automation: Expertise in Flows (record-triggered, scheduled), Process Builder, and Approval Processes to automate complex workflows.
  • User Experience: Proficient in configuring page layouts, record types, Lightning pages, dynamic forms, and custom apps.
  • Reports & Dashboards: Strong ability to build and manage executive-level dashboards, matrix and joined reports with dynamic filters.
  • Apex Development: Working knowledge of Apex triggers, classes, Visualforce, and SOQL for custom business logic and workflows.
  • Documentation & Deployment: Experience with technical documentation, sandbox strategies, change sets, and CI/CD tools.
  • Requirement Gathering: Ability to capture business needs through interviews, workshops, and documentation to build scalable solutions.

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