Lead Performance and Operations Specialist

5 days ago


Chennai, Tamil Nadu, India beBeeRevenue Full time US$ 1,20,000 - US$ 1,60,000

Director of Operations and Performance

About this Role:

  • We are seeking an experienced Operations Director to oversee the daily activities of our team.
  • You will be responsible for coaching and supporting leads and assistant managers to ensure team performance meets or exceeds expectations.
  • The successful candidate will generate revenue, engage clients, maintain quality, and ensure service levels are met consistently.

Key Responsibilities:

  • You will monitor key performance indicators (KPIs) and productivity metrics to achieve departmental goals.
  • Work with support departments to execute effective staffing strategies.
  • Hold regular meetings with direct reports and communicate process updates within specified timelines.
  • Ensure adherence to QMS and ISMS standards.

Requirements:

  • A minimum of 10+ years of experience in US healthcare is required.
  • Strong knowledge of AR concepts is essential.
  • You must have excellent people management, interpersonal, analytical, leadership, and client management skills.


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