Customer Experience Specialist

3 days ago


Pune, Maharashtra, India beBeeCustomer Full time ₹ 18,00,000 - ₹ 25,00,000
About the Role

This role is perfect for individuals who are passionate about delivering exceptional customer experiences and resolving issues efficiently.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner.
  • Provide accurate and clear information to customers regarding our products and services.
  • Maintain detailed records of customer interactions and updates databases accordingly.
  • Evaluate and resolve complex customer complaints in a fair and timely manner.
  • Collaborate with other departments to ensure seamless issue resolution.

Requirements:

  • Excellent verbal and written communication skills.
  • A positive attitude, strong problem-solving abilities, and patience.
  • A willingness to work in shifts as required.

We're looking for a team player who is eager to learn and grow with us. If you have a passion for delivering top-notch customer service, we'd love to hear from you.



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