Customer Experience Professional

3 days ago


Pune, Maharashtra, India beBeeCustomerExperience Full time ₹ 60,00,000 - ₹ 1,20,00,000
Customer Experience Specialist

We are seeking a Customer Experience Specialist to join our team. The ideal candidate will be responsible for providing exceptional front desk and guest services, including managing petty expenses and recording customer feedback.

The successful candidate will have excellent interpersonal skills, be proactive and self-driven, and have a result-oriented approach. Experience in hospitality or aviation is an asset.

The role involves:

  • Providing timely responses to customers and recording their feedback
  • Assigning sales managers based on source channels
  • Sending periodic inquiry reports
  • Maintaining the sales office, site, and garden areas
  • Ensuring repairs and maintenance of site sales offices and closures
  • Managing the lobby area and greeting visitors
  • Handling incoming sales calls and directing them to sales managers
  • Familiarizing with front office policies and procedures
What We Offer

We offer a dynamic work environment that values innovation, quality, and customer satisfaction. The ideal candidate will have the opportunity to grow professionally and contribute to our company's success.

The Ideal Candidate

We are looking for a highly motivated and results-driven individual who is passionate about delivering exceptional customer experiences. If you have excellent communication skills, a strong work ethic, and a customer-centric approach, we encourage you to apply.



  • Pune, Maharashtra, India beBeeCustomerService Full time US$ 50,000 - US$ 80,000

    Customer Experience ProfessionalAbout the Role We strive to deliver exceptional customer experiences by creating thoughtful products.Job Overview This position is a key point of contact for customers, ensuring seamless and delightful interactions across all communication channels. Key responsibilities include handling queries, complaints, feedback, and...


  • Pune, Maharashtra, India beBeeLeadership Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Customer Experience LeadThe Customer Experience Lead oversees a team of professionals dedicated to delivering exceptional internal and external customer service. Key responsibilities include leading, communicating, and problem-solving in a fast-paced environment.">Strong leadership and communication skills are essential for this role.Able to work in a...


  • Pune, Maharashtra, India beBeeCustomerExperience Full time ₹ 4,00,000 - ₹ 8,00,000

    Job OverviewWe are seeking a skilled professional to fill the role of Customer Experience Specialist. This individual will be responsible for delivering exceptional support and creating positive experiences for our customers.


  • Pune, Maharashtra, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Job DescriptionWe are seeking a dedicated professional to provide exceptional customer service and address inquiries in a dynamic environment.">This role is ideal for candidates with 0-3 years of experience who are eager to learn and grow, offering opportunities for skill development and career advancement.ResponsibilitiesAct as the first point of contact...


  • Pune, Maharashtra, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    Customer Service Representative Job DescriptionWe are seeking a motivated and results-driven customer service representative to provide exceptional customer experiences. In this role, you will be responsible for engaging with customers through effective communication, problem-solving skills, and proactive sales techniques.Main Responsibilities:Responding to...


  • Pune, Maharashtra, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 15,00,000

    Customer Service RoleAs a vital component of our organization, you will play a key part in delivering exceptional customer experiences.Main ResponsibilitiesYou will respond to incoming calls from customers with professionalism and courtesy, actively listening to their concerns and asking probing questions to understand their needs.You will provide accurate...


  • Pune, Maharashtra, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Our Customer Success Team is dedicated to ensuring seamless experiences for our customers. As a key liaison between us and our customers, you will play a vital role in managing service requests, reviewing invoices, resolving issues, and maintaining high standards of customer satisfaction.The ideal candidate will have excellent communication skills, be...


  • Pune, Maharashtra, India beBeeCustomer Full time ₹ 1,09,20,000 - ₹ 1,63,80,000

    About this roleAs a seasoned professional in customer care, you will have the opportunity to lead a team and shape the vision for delivering exceptional customer experiences.This is a leadership position that requires strategic thinking, effective communication, and strong interpersonal skills.Key Responsibilities:Leadership & StrategyDevelop and implement a...


  • Pune, Maharashtra, India beBeeRelationship Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Opportunity: Relationship Management ProfessionalWe are seeking a highly skilled Relationship Management Professional to join our team. As a key member, you will be responsible for developing and maintaining strong relationships with our customers.Key Responsibilities:Handle customer inquiries, issues, and feedback in a timely and professional...


  • Pune, Maharashtra, India beBeeCustomerExperience Full time ₹ 8,00,000 - ₹ 10,00,000

    Customer Experience ChampionWe are committed to delivering exceptional experiences to our customers, and we're looking for a skilled professional to join our team in this exciting role.In this position, you'll be responsible for managing customer interactions, resolving issues efficiently, and delivering a seamless experience that meets or exceeds...