Customer Experience Specialist

24 hours ago


Pune, Maharashtra, India beBeeRelationship Full time ₹ 5,00,000 - ₹ 10,00,000

Job Opportunity: Relationship Management Professional

We are seeking a highly skilled Relationship Management Professional to join our team. As a key member, you will be responsible for developing and maintaining strong relationships with our customers.

Key Responsibilities:

  • Handle customer inquiries, issues, and feedback in a timely and professional manner.
  • Convert leads into sales opportunities through effective communication and negotiation skills.
  • Partner with various stakeholders, including marketplaces and retailers, to drive sales growth.
  • Manage customer relationships in multiple languages, including English and Hindi.
  • Communicate with a diverse customer base in a clear and concise manner.
  • Understand the tableware and home decor industry trends and requirements.
  • Provide technical support and resolve billing-related issues efficiently.
  • Collaborate with cross-functional teams to ensure seamless customer service delivery.

Requirements:

  • Excellent communication and negotiation skills in English and Hindi.
  • Strong work ethic and calm attitude under pressure.
  • Ability to manage multiple priorities and escalations effectively.


  • Pune, Maharashtra, India beBeeCustomerExperience Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title:Customer Experience SpecialistResponsibilitiesDevelop and execute strategies to enhance customer satisfaction.Cultivate effective communication and problem-solving skills to personalise each interaction with a customer.Collaborate with internal stakeholders to ensure seamless customer journey and resolve complex issues in a timely manner.Analyse...


  • Pune, Maharashtra, India beBeeExperience Full time ₹ 12,00,000 - ₹ 15,00,000

    Job Title: Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team. The ideal candidate will possess excellent contract administration expertise and have experience working in a customer services environment.Key Responsibilities:Administer all aspects of project and services management, including setup and...


  • Pune, Maharashtra, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000

    Imagine a career where you make a difference in people's lives, one conversation at a time.As a customer experience specialist, you will be the face of our company, ensuring that every interaction with our customers is positive and memorable.Our ideal candidate has excellent communication skills, a professional demeanor, and the ability to empathize with...


  • Pune, Maharashtra, India Agoda Full time ₹ 6,00,000 - ₹ 10,00,000 per year

    About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+...


  • Pune, Maharashtra, India beBeeContract Full time

    Job OverviewWe are seeking a highly motivated and organized Cust Exp Specialist to join our team. This role will involve working as part of a successful India Centre of Excellence (COE) team responsible for delivering all aspects of contract administration for the Pacific, South East Asia, and India.Key ResponsibilitiesAdminister all aspects of Project and...


  • Pune, Maharashtra, India beBeeCustomerSuccess Full time ₹ 15,00,000 - ₹ 20,00,000

    At the forefront of customer success, a visionary role awaits in our esteemed organization.Job Description:Deliver exceptional support to customers worldwide, utilizing your problem-solving prowess and outstanding communication skills to guarantee unparalleled satisfaction. Collaborate closely with product specialists to ensure our product seamlessly...


  • Pune, Maharashtra, India beBeeCustomerExperience Full time ₹ 50,00,000 - ₹ 80,00,000

    Job RoleAn exceptional customer experience specialist is required to evaluate and enhance the effectiveness of sales interactions.Evaluate recorded sales calls against defined quality metrics.Identify strengths and areas for improvement in sales conversations, focusing on customer satisfaction, compliance, and efficiency.Prepare detailed feedback reports and...


  • Pune, Maharashtra, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

    Job OverviewWe're looking for a skilled professional to fill the role of Customer Delight Associate. As a key member of our team, you will be responsible for providing exceptional customer experiences through various channels.About the RoleIn this position, you will be the first point of contact for customers, handling their queries and concerns in a timely...


  • Pune, Maharashtra, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    We are seeking a highly skilled Customer Experience Specialist to join our team.The ideal candidate will have excellent communication skills, be able to work independently and remotely, and possess strong analytical abilities.Daily tasks include troubleshooting issues, guiding users through solutions, and documenting customer interactions for continuous...


  • Pune, Maharashtra, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Job DescriptionWe are seeking a dedicated professional to provide exceptional customer service and address inquiries in a dynamic environment.">This role is ideal for candidates with 0-3 years of experience who are eager to learn and grow, offering opportunities for skill development and career advancement.ResponsibilitiesAct as the first point of contact...